Gregory Hardesty is a seasoned engineering professional with extensive experience in VOIP and networking solutions. Currently serving as Principal Escalation Engineer at TTEC Digital since June 2022, Hardesty provides tier 3 technical support and designs VOIP solutions for a large-scale environment. Prior roles include Transformation Engineer at AT&T/Pinnacle and Network Systems Engineer at General Datatech, where Gregory focused on collaboration practices and global project implementation. Earlier, as Director of Wide Area Networking and Internet Services at Dallas Public Schools, Hardesty managed a sizable team and held budgetary responsibilities. Educational background includes studies at SMU Cox School of Business and Morehead State University.
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