Gupta Sumit is a seasoned Contact Center Consultant specializing in consultation, implementation, migration, and transformation of both on-premise and cloud solutions. They currently serve as a Principal Consultant at TTEC Digital since 2025 and previously held positions ranging from Senior Technical Associate at Mphasis to Service Delivery Consultant at DXC Technology. Gupta has also worked as a Lead Consultant at Infosys and as a Senior Technical Specialist at Avaya, showcasing a broad expertise in multimedia contact center applications. With a background in engineering from the University of Pune, they are well-versed in the intricacies of contact center operations and client-focused solutions.
Location
Pune, India
This person is not in the org chart
This person is not in any teams
This person is not in any offices