Jake Grimshaw is an accomplished technology consultant with extensive experience in network engineering and systems administration. Currently serving as a Principal Consultant at TTEC Digital since June 2011, Jake specializes in designing, implementing, and maintaining advanced contact center solutions. Prior roles include Network Engineer at Millennium Challenge Corporation, where significant contributions involved managing enterprise monitoring solutions, Active Directory, and international computer deployments. Additionally, experience as a System Administrator at TEKsystems and a Network Services Consultant at Light Industries further developed skills in server maintenance and user support. Educational background includes a degree in Information Systems from the University of Maryland Global Campus.
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