Jeff James is a seasoned professional in project management and professional services, currently serving as the Professional Services Director at TTEC Digital since February 2022, overseeing Microsoft Dynamics and SaaS implementation projects. Prior experience includes roles as Regional Director and PMO Director at OpenGov Inc., where engagement management and team leadership were key responsibilities. Jeff has also held senior management positions at OpenText and Magenic, focusing on SaaS, digital transformation, and governance of large project portfolios. Earlier roles at Intellinet and BizSpeed further establish expertise in process improvement, client engagement, and project delivery. Jeff holds an MBA in Management/IT from Georgia State University and a BA in English from Florida State University.
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