Josh Chaimowitz is a Principal Architect at TTEC Digital, specializing in omnichannel solutions. Previously, they served as a Senior Contact Center Architect at Optum, delivering enterprise solutions for a large user base and guiding engineering teams in best practices. With experience as Operations Director at OneTouch Direct and General Sales Manager at Infinity Sales Group, Josh has a strong background in translating corporate strategy into actionable plans and enhancing customer service efficiencies. They hold an Associate of Science in Computer Systems Analysis from Hillsborough Community College and are currently studying at the Dale Carnegie Institute of Leadership & Public Speaking.
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