Mark Granquist is a Senior Project Engineer at Avtex Solutions, LLC, where they have been influential in emerging technologies for contact centers since 2007. With over a decade of experience in supporting telephony and network systems across various industries, Mark has excelled in designing VoIP solutions and improving network infrastructure. Prior roles include Project Engineer at Avtex, Director of Information Services at Online Data Inc, and Network Specialist at Northwest International Truck. Mark holds a BS in Management Information Systems from the University of Wisconsin-Superior and technical certifications from Dakota County Technical College. Additionally, Mark serves as Scoutmaster for Troop 212 in Poplar, Wisconsin.
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