Mark Tatera is a Solutions Architect at TTEC Digital, where they analyze complex business needs and recommend technical solutions for prospective clients. With over 17 years in the telecommunication industry, Mark has held multiple roles, including Senior Programmer Analyst and System Engineer at various companies, and has specialized in Genesys PureConnect and GenesysCloud. Mark holds multiple certifications, including ICCE, ICHD, IDCE, and GenesysCloud PCP, showcasing their expertise in the field. Prior to their current position, Mark worked at ConvergeOne as a System Engineer and Solutions Architect from 2015 to 2020.
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