Mike Kasal is an experienced technology professional with a strong background in enterprise architecture and engagement architecture, currently serving at TTEC Digital since January 2022. Prior experience includes a nearly 20-year tenure at Avtex Solutions, where Mike held multiple roles, including Engagement Architect, Sales Engineer, Technical Services Manager, and TAC Team Lead. Key responsibilities encompassed producing service proposals for contact center customers, designing technology solutions to enhance interactions, and overseeing Technical Assistance Center operations. Mike holds a Bachelor of Science degree in Computer Science from Regis University, obtained in 2003.
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