Raj Kumar is a seasoned professional with extensive experience in solution architecture and contact center technology. Currently serving as a Solution Architect at TTEC Digital since November 2023, Raj focuses on Principal Sales Engineering within the Genesys Cloud domain. Prior to this role, Raj was with HCL Technologies for seven years, where notable positions included Associate General Manager and Consultant, specializing in contact center solutions and service delivery management. A former Presales Consultant at Redington Gulf, involvement in the West Africa region further enriched Raj's expertise. Additionally, Raj has a background as Tech Lead at Wipro Infotech Ltd, overseeing a team for the Uninor project, and as an Engineer in Tech Support at Avaya GlobalConnect, responsible for the installation and maintenance of VOIP solutions.
This person is not in any teams
This person is not in any offices