Rida Ali is a seasoned professional in the technical support and engineering domains, currently serving as a Senior Technical Support Engineer at TTEC Digital since July 2021, following a role as Technical Support Engineer. Prior experience includes positions at Avant Mutual as an IT Support Analyst from August 2018 to July 2021, and a decade at Jazz (previously known as Mobilink) where Rida held multiple roles, including RF Planning & Optimization Engineer, IT Support Analyst, NOC Level-2 Support Engineer, and NOC Fault and Configuration Engineer between May 2006 and August 2016. Rida Ali holds a Bachelor's Degree in Electrical, Electronics and Communications Engineering from the University of Engineering and Technology, Lahore, obtained between 2002 and 2006, and completed high school in Pre-Engineering at Army Public Inter Science College, Gujranwala Cantt., in 2001.
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