Ryan Hedlund is a Senior Principal Solution Architect at TTEC Digital, where they focus on delivering innovative solutions. Previously, Ryan served as a Senior Telecom Consultant at Sedgwick and worked as a Senior Telecom Architect at Stericycle. They have extensive experience in contact center operations and technical account management, including roles at TTEC and Genesys | Interactive Intelligence. Ryan holds a Bachelor of Science in Network Engineering and Telecommunications from Purdue University.
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