Sean McGrath is a Systems Software Senior Engineer at TTEC Digital, specializing in software development and customer experience solutions for various industries using Genesys Cloud. Previously, Sean held roles at Interactive Intelligence and Genesys, managing teams and performing root cause analysis on software issues within telephony services. Their early career includes technical support and software development positions, where they honed their skills in C++, VoIP troubleshooting, and customer advocacy. Sean is pursuing a Bachelor's degree in Computer Science from East Stroudsburg University of Pennsylvania.
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