Simon Fairall is currently the Director of Software Architecture at TTEC Digital, a role they have held since 2023. With a strong background in contact center technology, Simon has previously served as Technical Team Leader at VoiceFoundry APAC from 2020 to 2023. Their extensive experience includes positions such as Associate Director at Optus, Engineering Manager at Alphawest, and Senior Unix Administrator at HPA Pty. Ltd. Simon has also worked as a Principal Architect at Sinefa and held various technical roles throughout their career, showcasing a deep expertise in systems and network management.
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