Sreekanth M. is currently a Principal Architect at TTEC Digital, leveraging over a decade of experience in transformative solution architecture and advancements in contact center technology. Previously, Sreekanth served as a Principal Consultant at TTEC and a Solution Architect at HCL Technologies, with a strong emphasis on business analysis and expertise in the Microsoft Power Platform. Prior roles include a .Net Professional at Protechsoft Technologies and Microsoft Dynamics Solution Architect at Accenture in India. Sreekanth holds a Bachelor of Engineering in Computer Science from Sri Lakshmi Ammal Engineering College.
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