Stephen Parowski is a seasoned professional in the telecommunications and contact center industry, currently serving as Group Vice President at TTEC Digital since 2020. From 1997 to 2020, Stephen held the role of Vice President at eLoyalty, a TeleTech Company, where expertise in Cloud Contact Center technology and Business Process Outsourcing for Demand Generation and Customer Service was developed. Prior experience includes a Senior Manager position at Ernst and Young, providing Telecom and Call Center consulting to prominent clients, and a decade at Verizon, focusing on Central Office Operations and Fiber Optic Engineering. Stephen holds an MBA in Operations from Carnegie Mellon University's Tepper School of Business and a BSEE in Electrical Engineering from the University of Delaware.
This person is not in the org chart
This person is not in any teams
This person is not in any offices