Tapas Dutta is an accomplished professional with extensive experience in various roles within the technology and telecommunications sectors. Currently serving as the Director of Professional Services and Telecommunications UCCE Architect at TTEC Digital since May 2020, Tapas previously held positions at Symantec from August 2015 to May 2020, including Project Manager and Senior IT Application Specialist. Notable achievements include significant cost savings through vendor negotiations and project implementations, execution of over 10 projects and 50 enhancements while adhering to Agile methodologies, and the successful development of troubleshooting tools for call center applications. Tapas's earlier career at Hewlett-Packard involved providing service delivery and resolving critical issues to ensure business continuity. Tapas holds a Master of Computer Applications (MCA) degree from KIIT University Bhubaneswar, completed in 2009.
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