Yat L.

Yat L. is a Senior Product Manager at TTEC Digital, with extensive experience in B2B product management and a proven track record of enhancing customer experience while driving revenue growth. Yat L. has demonstrated leadership in defining product vision and strategy for Genesys and Salesforce SaaS products, achieving a 30% revenue increase over two years and improving key performance metrics through cross-functional team collaboration. Previous roles at Wavelo and Tucows involved managing product roadmaps, launching network partnerships, and optimizing product performance. Yat L. began a career in telecommunications at Rogers Communications and TELUS Communications, advancing from analytical roles to product management, and holds a Bachelor's Degree in Information Technology Management from Ryerson University.