Creating opportunity through ownership by kick-starting financial independence for Ugandan motorcycle taxi drivers (boda bodas).

Automotive

Finance

Logistics & Supply Chain

Software

Transportation

Tugende

Tugende's headquarters in Kampala, Uganda

Michael Wilkerson

Rachael Wangaru

Moses Kargbo Fcca

Sylvia Kushemererwa

Kyeyune Deo

Frederick Gaum

Patrick Asiimwe

This department is responsible for managing client relationships and ensuring customer satisfaction through effective account supervision.

Account Management

This department manages customer interactions and oversees the administration of customer service functions.

Customer Relations

This department manages the assessment, approval, and coordination of credit-related processes and activities.

Credit Services

The Credit & Collections Team at Tugende is responsible for assessing creditworthiness, managing credit approvals, and ensuring timely debt recovery from Ugandan motorcycle taxi drivers. They work to maintain financial stability by evaluating risks, monitoring payment compliance, and developing strategies to minimize defaults, thereby promoting financial independence through responsible ownership.

Credit & Collections Team

This department focuses on managing and coordinating field activities and intelligence efforts to support operational goals.

Field Operations

This department oversees the processes and strategies related to managing and collecting debts.

Tugende

Org chart

Teams

Account Management

Customer Relations

Credit Services

Credit & Collections Team

Field Operations

Collections Management

Offices

Tugende

Org chart

Teams

Account Management

Customer Relations

Credit Services

Credit & Collections Team

Field Operations

Collections Management

Offices

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