Daniel Richards

Daniel Richards has extensive experience in performance management and customer service, currently serving as the MI & Quality Manager at TUI since May 2015, where responsibilities include leading a team of analysts to enhance performance insights. Prior to this, Daniel held various positions at TUI, including MI Analyst and Senior Customer Service Advisor, focusing on data accuracy and customer relations. Earlier experience at Ospreys Rugby Ltd as a Merchandising Assistant involved liaising with schools and clubs regarding equipment and kit. Educational qualifications include GCSEs and an NVQ from Ospreys Rugby.