Darren Linney-Wright has extensive experience in customer service and operational management, currently serving as a Production Support Product Owner at TUI since September 2014. In this role, Darren oversees the validation of after travel customer service payments and ensures compliance with the Resort Reclaim Process. Prior positions at TUI include Product Owner - DMS, Digital Services Executive, and Senior Customer Support Executive, where Darren was responsible for resolving customer queries and ensuring a thorough understanding of terms and conditions. Previously, Darren worked at New Look as Supervisor and Head of Customer Operations, focusing on maximizing sales, team development, and enhancing customer experience. Darren's career began as a Teaching Assistant at St Josephs Infants School. Education was completed at Cardinal Newman from 2009 to 2011.
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