Karsten Schmidtgen has extensive experience in the tourism and travel industry, primarily with TUI since 2002, where progression includes roles such as Apprenticeship Program participant and Operations Clerk, eventually advancing to Regulatory Affairs Officer and Manager of Tour-Operator Operations. Responsibilities include serving as a Deputy Operations Manager with a 24/7 on-duty function, managing staff and duty rosters, and acting as a key contact for TUI Cruises and flight irregularities. Prior experience with TUI Vertrieb und Service GmbH encompassed roles in Airport Sales and Customer Service, providing support and selling travel-related services to customers. Karsten's foundational education includes a degree in Tourism Management from BSZ für Wirtschaft Dresden III.
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