William Gary

William Gary currently serves as a Microsoft Teams Premium Engineer at Mural Corporation, leveraging expertise in troubleshooting and advisory support for Microsoft Teams Premium while coordinating between Microsoft 365 administrators and engineering teams. In previous roles, William has gained extensive experience in technical support, project management, and IT operations, including positions as a Project Manager at TuneRegistry, Software Systems Analyst at ROM Technologies, and Desktop Support Engineer at Franciscan Health. A background in customer service and technical support spans multiple companies such as Indianapolis Power & Light Co and Cyprexx Services, where William facilitated the resolution of complex technical issues and managed IT helpdesk operations. Educational achievements include certificates from New Horizons Computer Learning Centers and Udemy.