Scott Yu

Scott Yu is an experienced Technical Support Manager at Turing AI since September 2021, with a strong background in product support and technical troubleshooting. Prior to Turing AI, Scott Yu held various roles at Hikvision USA from March 2012 to August 2021, including Product Support Manager and Tech Support Engineer, focusing on customer support for DVR/NVR/IPC systems. Earlier experience includes IT/Support at T.S. MicroTech Inc, where responsibilities encompassed maintaining company networks and providing basic surveillance system training, and a Support Engineer role at Ameba Technology, involving building PC-based DVR systems and managing website design. Scott Yu holds a Master's degree in Computer Science from California State University, Northridge, and a BS in Computer Science from the same institution, complemented by a certificate in data communication from UCLA Extension.