Şaban Pertek

Şaban Pertek is currently a Senior Manager of Customer Experience at Turkcell, where they focus on customer complaint management and digital transformation. Previously, Şaban held various roles, including Customer Experience Associate Director and Senior Data Analyst at Turkcell Technology, where they led project management and analytical reporting initiatives. Şaban’s experience also includes internships in purchasing and IT, alongside previous work as a Continuous Improvement Engineer at Autoliv. They earned an Executive MBA from Koç University and a Master's in Business Administration from Bahçeşehir University.