Dylan Mcallister is an experienced professional with a background in customer service and technical support, currently serving as an Integration Specialist and previously as a Technical Support Specialist at Turnitin since June 2021. Prior experience includes roles as Operations Assistant at Preferred Management Solutions (PMS) Ltd and various positions at npower, where Dylan progressed from Customer Service Advisor to Senior Customer Service Advisor. Dylan also held the position of Personal Banker at Barclays and garnered experience as a Customer Service Advisor at EDF (UK) and npower. Dylan began a career as a Forum Moderator at Kano. Educationally, Dylan holds a degree in Business and Human Resource Management from the University of Sunderland and completed an Advanced Apprenticeship in ICT Professional Competence with Baltic Training Services, along with A-Levels from St. Aidan’s Sixth Form Centre and GCSEs from St. Aidan’s Secondary School.
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