Sini Sanjaya

Sini Sanjaya has extensive experience in customer service and training roles across various industries. Currently serving as a Process Trainer & Quality Analyst at Mantle Solutions Pvt Ltd since June 2021, Sini develops course curricula for diverse job functions and provides performance feedback to management. Prior to this, Sini held positions such as Sr. Customer Support Executive, facilitating customer inquiries and coordinating with internal teams at Mantle Solutions, and Customer Service Executive at Universal Hospital, focusing on customer inquiries and operational readiness. Sini has also worked as a Sales Marketing Manager at Sindbad Al Ain Foodstuff Trading LLC, handling key accounts in the food service industry, and as an Assistant Accountant at Coca Cola Al Ahlia Gulf Line General Trading LLC, managing financial reporting. Early career experience includes a role as Customer Care Executive at GEMS Education, addressing customer complaints and ensuring service resolution.