Tennessee Valley Federal Credit Union exists to enhance members'​ lifestyles by offering a wide variety of financial products and services in 13 counties within the Tennessee Valley.

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Tennessee Valley Federal Credit Union (TVFCU)

Tennessee Valley Federal Credit Union (TVFCU)'s headquarters in Chattanooga, TN, United States

Todd Fortner

Mitzi Brown

Dionne R. Jenkins

Kim Gunter

Matt Hopkins

Valerie Gifford Shrm-Scp, Sphr, Cebs

Glen Chrzas

The Leadership Team at Tennessee Valley Federal Credit Union (TVFCU) is responsible for setting the strategic direction, fostering innovation, and ensuring operational excellence across the organization. This team, comprised of top executives including the President and CEO, Vice Presidents from various departments, and the Chief Technology Officer, collaborates to enhance financial products and services, drive member engagement, and optimize retail operations to better serve the 13 counties within the Tennessee Valley.

Leadership Team

The Creative and Marketing Team at Tennessee Valley Federal Credit Union (TVFCU) is responsible for promoting the credit union's financial products and services across 13 counties in the Tennessee Valley. This team executes digital media campaigns, manages brand strategy, develops creative content, and implements targeted marketing initiatives, with a focus on engaging current and potential members to enhance their financial lifestyles.

Creative and Marketing Team

The Technology and Information Systems team at Tennessee Valley Federal Credit Union is responsible for ensuring the security, efficiency, and reliability of the credit union’s IT infrastructure. This includes managing network operations, maintaining core banking systems, and providing technical support to staff and members to enhance operational effectiveness and member experience.

Technology and Information Systems

The Analysts Team at Tennessee Valley Federal Credit Union (TVFCU) is responsible for assessing and managing financial risks, ensuring the security of the credit union's data and systems, and providing data-driven insights to improve decision-making. This team plays a crucial role in evaluating real estate creditworthiness, analyzing credit applications, maintaining cyber security protocols, and supporting IT systems and infrastructure.

Analysts Team

The Real Estate and Mortgage Services team at Tennessee Valley Federal Credit Union is responsible for managing the end-to-end process of mortgage lending and real estate transactions. This includes overseeing mortgage application processing, loan underwriting, and closing activities to ensure efficient and compliant service delivery to enhance members' financial wellbeing.

Real Estate and Mortgage Services

The Human Resources team at Tennessee Valley Federal Credit Union manages employee relations, recruitment, training, and development to ensure a productive and positive work environment. They also oversee benefits administration and compliance with employment laws to support the organization's mission of enhancing members' lifestyles through financial products and services.

Tennessee Valley Federal Credit Union (TVFCU)

Org chart

Teams

Leadership Team

Creative and Marketing Team

Technology and Information Systems

Analysts Team

Real Estate and Mortgage Services

Human Resources

Offices

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