Andrew B. is a Technical Account Manager at Twilio since May 2021, previously serving as a Senior Software Engineer at Sinclair Digital from January 2019 to March 2021 and as a Technical Account Manager at Verizon Digital Media Services from May 2015 to October 2018. At Verizon, Andrew acted as the customer advocate, addressing complex technical issues and coordinating with internal support teams. Prior to this role, Andrew worked as an ITX System Specialist at Grass Valley, a Belden Brand, from January 2008 to May 2015, where responsibilities included supporting Playout Automation customers and deploying ITX systems at major sites like DirecTV LABC and CBC. Andrew B. holds a Bachelor of Science with Honours in Computer Studies from the University of Derby.
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