Andy Chen is a Principal Network Development Engineer at Twilio, actively contributing to the Global Network Development Team, focusing on cloud networking and MPLS core network design. Previously, they served as a Network Engineer at Symbio Networks, where they earned multiple awards for their contributions, and gained extensive experience in managing complex IP and DWDM networks. Andy's expertise includes cloud design and engineering, as well as troubleshooting a variety of WAN technologies and VoIP features. They hold a Bachelor’s and a Master’s degree in Software Engineering from James Cook University and the University of Sydney, respectively.
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