Ashwin Thobbi is a Senior Software Engineer at Twilio since March 2022, focusing on Twilio TaskRouter, which enhances skill-based routing for contact centers. Prior to Twilio, Ashwin worked at Oracle from June 2019 to March 2022, designing and developing a cloud-native CX/CRM product as part of Oracle Service Cloud. Ashwin also served as a Community Organizer at Product School and was a Founding Engineer at a Sports Analytics Startup. From April 2016 to July 2018, Ashwin held the position of Staff Software Development Engineer at IBM Watson, contributing to the development of the Big Data platform for IBM Watson Health Cloud, primarily using Java. Early in the career, Ashwin interned as a Computational Scientist at Mount Sinai Health System in 2015. Ashwin holds a Master of Science in Computer Science from New York University and a Bachelor of Engineering in Electronics and Communications Engineering from Visvesvaraya Technological University.
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