Casey Smith is a seasoned professional in talent management and development, currently serving as the Senior Manager of Career Development at Twilio since February 2024. Prior experience includes roles as a Talent Management Partner at a Stealth Startup, Global Talent Partner at Carrier HVAC, and Director of Talent Management at TIAA, where significant contributions involved leading process changes in performance management and influencing stakeholder strategies. Earlier, Casey held positions at JetBlue Airways focusing on diversity and inclusion initiatives and as a Leadership Development Associate at Aon Hewitt, where engagement with Fortune 100 clients was integral. An academic background includes a Ph.D. in Industrial Organizational Psychology from The Graduate Center, City University of New York, an M.A. from Northern Illinois University, and a B.A. in Psychology from Saint Louis University.
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