Danny Crisafi is a seasoned customer service professional with extensive experience in managing support operations across various industries. Currently serving as a Personalized Support Manager at Twilio since November 2024, Danny previously held the position of Director of Customer Service at Inside Real Estate, overseeing technical support for SAAS products. With a strong background in customer care management, Danny has also led operations at Baker Electric Home Energy and served in supervisory roles at Verizon Connect and Fleetmatics. Danny's educational qualifications include a Master’s degree in Organizational Leadership from Ashford University and a Bachelor’s degree in Business Administration from Salem State University.
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