Heather Brown is a seasoned professional in the technology sector, currently serving as a Principal Solutions Engineer at Twilio since March 2019, following a progression of roles including Senior Solutions Engineer and Senior Solutions Consultant - Email. Prior to Twilio, Heather Brown worked at SendGrid from September 2016 to February 2019, holding positions such as Technical Support Engineer and Associate Support Engineer. Experience also includes roles at ONTRAPORT as Customer Support Manager and Project Manager, and earlier positions at Artisan Architectural Products, Inc. and MINDBODY, Inc. Heather Brown holds a Bachelor of Fine Arts (B.F.A.) in Graphic Design from California Polytechnic State University-San Luis Obispo, earned between 2011 and 2014.
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