James Ingraham is a Principal Partner Technical Account Manager at Twilio Inc., where they leverage a passion for coding and technical troubleshooting alongside strong communication skills to support customers and teams. They previously held roles such as Manager of Technical Support at HelloSign and Global HelloSign Technical Support Manager at Dropbox, contributing to various engineering and support positions throughout their career. James’s early professional experience includes being a Full Stack Engineer at Nuclo, where they developed a testing suite and a prototype dashboard, as well as serving in various capacities at Crate and Barrel, where they implemented training programs and managed inventory control. James earned a Bachelor of Arts in Political Science, Cum Laude, from Queens College in 2005.
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