Jay Adams is a Senior Manager at Twilio, specializing in Personalized Support and Partner Support, where they focus on building and empowering customer-centric support teams. Previously, Jay served as a Manager for Personalized Support at Twilio and has a rich history in the mortgage industry, having worked as a Production Manager and Loan Officer at Yarrow Bay Mortgage and as a Borrower Advocate/Mediation Specialist at multiple firms. They possess a strong background in software development, with roles that included a Software Development Engineer at Microsoft and Freelance Software Developer. Jay holds advanced qualifications in Software Development from Code Fellows, having completed multiple rigorous programs.
Location
Seattle, United States
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