Jeff Parrish, CSM, MA, is a Staff Product Manager at Twilio, where they drive innovation and growth for Twilio Flex, a leading programmable contact center platform. They have a proven track record in delivering customer-centric products and leading cross-functional teams, demonstrating expertise in cloud-based B2B solutions. Previously, Jeff served as a Senior Product Manager at Zipwhip and held various roles in project management and business analysis at Vertafore and CRW Systems, Inc. They also have experience as an Adjunct Faculty member at Mesa College, teaching Spanish and culture. Jeff obtained a Master's Degree in Spanish Language and Literature, along with an Executive MBA in Technical Leadership Development.
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