Jen McPhail is a strategic technical leader with over 8 years of experience in software engineering, cloud infrastructure, and stakeholder alignment. Currently serving as a Staff Technical Account Manager at Twilio, Jen leads enterprise-scale implementations and guides clients through complex architectural challenges. Previously, Jen co-founded Venn Video, where they played a key role in shaping product strategy and enhancing user experience. With a strong background in both frontend and backend development, Jen excels at driving cross-functional initiatives and optimizing processes across diverse teams. Jen is also the founder of a consultancy focused on delivering scalable technology solutions for early-stage businesses.
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