John Osika

John Osika has over nine years of experience in financial operations and customer support, holding various positions across multiple companies. At Twilio Inc., John served as a Technical Support Engineer specializing in billing and as a Global Account Receivable and Billing Specialist from October 2016 to October 2020. Prior to that, John worked at AOL International as an Accounts Receivable Specialist. John's tenure at arvato Financial Solutions included roles as a Global Process Expert in Cash Operations and Team Lead for the Cash Operations Team in EMEA, focusing on process improvement, team management, and training. John began a professional journey with a Bachelor of Science in Accounting and Business/Management from Obafemi Awolowo University, earned between January 1996 and January 2001.