Jonathan Rodriguez is a skilled Technical Account Manager currently employed at Twilio, where responsibilities have included roles as Technical Account Manager 3 and Technical Support Engineer 2 since July 2023. Prior experience includes positions at Blackboard as Client Support Specialist and Service Delivery Manager from January 2019 to July 2020, and a tenure as Technical Support Engineer at NetApp from June 2018 to January 2019, contracted through Sutherland. Jonathan holds a Master's degree in Seguridad informática y de sistemas and an Engineer's degree in Ingeniería de telecomunicaciones, both obtained from Fundación Universitaria Compensar, in 2022 and 2021 respectively.
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