Joy X. Li

Joy X. Li is an experienced pricing and analytics professional currently serving as Pricing Senior Manager at Twilio since September 2022. Prior to this role, Joy held various positions at Dell EMC from August 2014 to September 2022, including Consultant, Pricing, where responsibilities involved developing pricing strategies for Hyper-Converged Infrastructure Support Services, optimizing pricing on existing offerings, and leading end-to-end pricing activities. Joy also worked as Sr Advisor, Pricing, focusing on analytics initiatives, including the creation of Tableau dashboards and optimizing service pricing across multiple countries. Earlier experience includes a role as Manager, Analytics at OnProcess Technology, where Joy established customer segmentation models that significantly reduced costs. Educational background includes a Master's in Marketing Analytics from Bentley University, a Lean Six Sigma Black Belt Certificate from Thayer School of Engineering at Dartmouth, a Graduate Certificate in Business Analytics from Bentley University, and a Bachelor's in Financial Engineering from Tianjin University of Finance and Economics.