Louisa B. is a seasoned professional with extensive experience in operational strategy and consulting within various companies. Currently serving as a Sr. Services Strategy & Operations Specialist at Twilio since May 2022, Louisa previously excelled as a Sr. Consulting Operations Specialist and Sr. Consulting Operations Coordinator at Traction on Demand, where key responsibilities included resource management, KPI reporting, and process documentation until the role was eliminated following the Salesforce acquisition. Prior experience includes managing customer account teams at Fresh Tracks Canada Inc., where Louisa led COVID response efforts and facilitated cross-department collaboration. Early career roles involved team leadership and administrative duties in both a dog care facility and event catering. Louisa holds a Bachelor's degree in Sociology and Business from the University of Victoria.
This person is not in any teams
This person is not in any offices