Luis Gonzalez is an experienced technical professional with a diverse background in client support and software development. Previously, as a Client Support Engineer at Redux, Luis provided remote technical support for various software applications and resolved integration issues. Luis served as a React Developer at Perficient Latin America before assuming the role of Technical Account Manager at Twilio. Prior experience includes working as a Technical Support Engineer for NICE, where specialized support and training on NICE Systems products were delivered, and as a Quality Lead at Microsoft, overseeing quality assurance processes. Luis holds a degree in FullStack Development from Make It Real and is a Microsoft Certified Trainer with a focus on licensing.
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