Maher Koudsi is a seasoned global product support leader with extensive experience in SaaS and CPaaS organizations. Maher built and scaled global support teams at companies like SeatGeek, ActiveNav, and Twilio, focusing on optimizing customer experience and supportability engineering. Previously, Maher served as a Senior IT Engineer at Depa Group and held managerial roles at Nexus Systems, LLC and designDATA, where they excelled in team leadership and process optimization. Maher earned a BSc in Computer Software Engineering from the State Engineering University of Armenia.
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