Manuela B. has a strong background in project management and customer support, with experience spanning over a decade in various roles. They began their career as a Software Testing Engineer at Lionbridge Oy from 2011 to 2016, later transitioning to positions such as Task Coordinator and Project Manager at Lionbridge and TransPerfect. Manuela has held multiple leadership roles in customer support, including Customer Support Project Lead and Senior Team Lead at Bolt, and is currently serving as a Technical Support Manager at Twilio, where they focus on enhancing the customer experience through teamwork and collaboration.
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