Michael J. K. is an experienced professional in email deliverability and operations management, currently serving as a Principal, Deliverability Consultant at Twilio Inc. since March 2021, and as the Director of Operations at Bennu since January 2018. Previous roles include Deliverability Strategist & Consultant at Act-On Software, Inc., where responsibilities involved diagnosing email deliverability issues and maximizing recipient engagement. Michael has extensive experience in customer success and technical project management with Acquia, having also worked in various capacities including Senior Customer Success Manager and Remote Administration Engineer. Earlier in the career, Michael managed email deliverability for iConstituent and held several technical and managerial positions in other organizations. Michael holds a degree from Portland State University, completed in 2005.
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