Michael Tran, PSPO, is a seasoned product management professional with extensive experience in the technology and healthcare sectors. Currently serving as a Staff Product Manager at Twilio since January 2024, Michael previously held various roles at athenahealth from October 2012 to December 2023, including Senior Product Manager for Customer Support, where responsibilities included customer onboarding and billing re-platforming, and Product Manager for Internal Tools, focusing on Configure Price Quote (CPQ). Earlier in a career that began in 2005, Michael worked as a Consulting Project Manager at SPOTS LLC and Dextrys, overseeing projects related to new business start-up, point-of-sale implementation, and consulting in analysis, forecasting, and budgeting. Michael holds a Bachelor of Science in Management Information Systems and Services from UMass Boston and is an alumnus of Boston Latin School.
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