Miranda (Lawhon) Winar is a seasoned Senior Customer Success Manager currently employed at Twilio since June 2024, focusing on enhancing customer engagement through the Twilio Segment CDP. Previously, Miranda held a similar position at Axuall from November 2022 to May 2024, managing $10M in ARR and achieving significant customer satisfaction improvements and expansion goals. At Olive, from July 2017 to November 2022, Miranda excelled in both customer program management and strategic account executive roles, significantly boosting revenue through automation projects and impactful client relationships. Miranda holds a Bachelor's degree in Communication Studies from Ohio University.
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