Patrick Lally is currently a Principal of Strategic Customer Success at Twilio, where they work with major customers to enhance their experience with the Customer Data Platform. Patrick has a diverse background, having previously served as a Senior Principal Customer Success Manager at Salesforce and as a Client Services Manager at Cymfony, Inc. (now Visible Technologies). Prior experience also includes roles as a Reporter at the Community Newspaper Company and as an Editorial Assistant at the Boston Herald. Patrick earned a degree from Northeastern University's Graduate School of Business Administration from 2012 to 2014.
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