Peter Cooper

Customer Success Engineer

Peter Cooper is an experienced Customer Success Engineer at Twilio, where responsibilities include diagnosing and resolving technical issues for customers using various programming languages and platforms. Previous experience includes serving as a Service Assurance Engineer at Synamedia, providing support for Video OTT products, and as an IT Incident Management Analyst at Specsavers, managing customer queries across multiple channels. Peter’s earlier roles also encompass supervisory and management positions at HUGO BOSS and YANKEE CANDLE DIRECT LTD, showcasing strong operational efficiency and sales generation skills. An educational background includes a Bachelor of Arts in Popular Music Production and a degree in Networking, Computer Science, with additional qualifications in Music Technology.

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