Rashida Brown

Rashida Brown has extensive experience in customer support and social media management, currently serving as a Billing Support specialist at Twilio since August 2021. Previous roles include Customer Support Specialist at Sticker Mule from March 2018 to March 2020, and Social Media Specialist at Ibotta, Inc. from May 2015 to March 2019. Rashida also worked as a Social Media and Customer Care representative at Uber from June 2014 to May 2015 and gained technical expertise as a Technical Specialist at Apple from August 2011 to November 2013. Rashida holds a Bachelor's degree in Social Work from Gannon University and a Master's degree in Organizational Behavior and Marketing from The City University of New York.